AVAILABLE JOBS

June 2024

Centralis Technologies Inc. is seeking a passionate and results-oriented CRM Manager to join our growing team. In this role, you will be responsible for optimizing our customer relationship management (CRM) system, ensuring its effectiveness in driving sales, improving customer satisfaction, and fostering strong client relationships.
 

Responsibilities:

• Implement and manage our CRM system, ensuring data accuracy, system integrity, and user adoption.

• Develop and execute strategies to optimize lead generation, conversion rates, and customer retention.

• Analyze customer data and identify trends to create targeted marketing campaigns and improve customer experience.

• Manage the CRM workflow, including lead nurturing, opportunity management, and customer service interactions.

• Collaborate with sales, marketing, and customer service teams to ensure consistent and effective communication throughout the customer lifecycle.

• Develop and maintain reporting dashboards to track key performance indicators (KPIs) and measure the success of CRM initiatives.

• Stay up-to-date on the latest CRM technologies and best practices.

• Identify and implement opportunities for CRM system customization and integrations to enhance functionality.

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Qualifications:

• Bachelor's degree in Business Administration, Marketing, or a related field (preferred).

• Minimum 3-5 years of experience in a CRM management role.

• Proven experience with a leading CRM platform (e.g., Salesforce, HubSpot).

• Strong analytical and problem-solving skills.

• Excellent communication, collaboration, and interpersonal skills.

• Ability to manage multiple priorities and deadlines in a fast-paced environment.

• Data-driven approach with a focus on continuous improvement.

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Benefits:

• Competitive salary and benefits package.

• Opportunity to work in a dynamic and fast-growing company.

• Collaborative and supportive work environment.

• Be part of a team that is passionate about using technology to create positive change.

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To Apply: Please use the link below to submit your application. 

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We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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